BRITA customer service

Please send us a message with your enquiry or request. We will be in touch as soon as possible.

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Customer Service

For questions about your order, BRITA consumer products, replacement parts or information on water filtration, reach out to our Customer Service team on:

Phone: 1300 557 762

Mon-Thur 9:00 - 16:30 AEDT/AEST Fri 9:00 - 16:00 AEDT/AEST

Contact us with questions about BRITA Professional filter and Dispenser solutions:

Phone: 1300 955 021

Mon-Thur 9:00 - 16:30 AEDT/AEST Fri 9:00 - 16:00 AEDT/AEST

Questions? Get direct answers from our team.
Freephone from landlines (charges from mobiles may apply).